HDDC Builder Sales Specialist - MD

Position Purpose:

The HDDC Builder Sales Specialist is responsible for building and maintaining strong relationships with builders, remodelers, and designers to drive sales for the local Home Depot Design Center showroom.  The HDDC Builder Sales Specialist uses their understanding of the decorative construction industry and passion for fostering relationships to successfully drive sales within their market. This role focuses on identifying new business opportunities, enhancing customer satisfaction, maintaining strong relationships with showroom partners and executing effective sales strategies to drive revenue growth.

Key Responsibilities:

People 50%

• Customer Relationship Management:
  Cultivate and maintain meaningful relationships with custom builders, remodelers, and designers, ensuring satisfaction throughout the entire sales process, from order to delivery and beyond.
• Cross-Functional Collaboration:
  Work closely with the design center leadership, sales teams, and post-sale support to deliver a seamless customer experience. Foster teamwork and ensure alignment across departments to optimize client satisfaction and business outcomes.
• Team Collaboration:
  Work collaboratively with the showroom sales team, existing Outside Sales Representatives (OSRs), and back-end operations to foster a high-performance team environment.
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Sales & Sales Support 30%

• Sales Performance Monitoring:
  Track sales activities and results using Salesforce. Regularly analyze performance metrics to identify opportunities for improvement and ensure sales targets are met.
• Sales Strategy and Business Development:
  Collaborate with the Builder Sales Manager to develop and refine sales strategies, identify new business opportunities, and target potential new accounts.
• Problem Resolution:
  Assist in managing product quotations, addressing customer inquiries, and resolving any issues promptly and effectively to ensure customer satisfaction.
• Market and Competitive Analysis:
  Continuously monitor market trends and competitor activity within your territory. Use this data to inform sales strategies and identify areas for growth.